Privacy Policy

Redefine Logistics LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://redefinecargo.com, contact us, or use our logistics and transportation services.

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1. Information We Collect

a. Personal Information

When you contact us or use our services, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Address and location
• Billing and payment details

b. Non-Personal Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

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2. How We Use Your Information

• To provide and manage our logistics and transportation services
• To communicate with you about shipments, bookings, or inquiries
• To issue invoices, process payments, and maintain records
• To improve our website, customer experience, and service efficiency
• To comply with legal or regulatory requirements

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3. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance your browsing experience
• Remember preferences and settings
• Analyze website traffic and performance

You can disable cookies in your browser settings, but some parts of the website may not function properly.

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4. Data Sharing and Disclosure

We do not sell or rent personal information. We may share your data with:

• Service providers, carriers, and partners involved in logistics operations
• Payment processors and accounting services
• Legal or regulatory authorities, if required by law

All third parties are required to maintain confidentiality and protect your data.

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5. Data Retention

We retain your information only as long as necessary to fulfill the purposes stated above or as required by law.

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6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can guarantee absolute security.

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7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and review your personal data
• Request correction or deletion
• Withdraw consent to data processing
• Lodge a complaint with a data protection authority

You can exercise these rights by contacting us at ekajit@redefinelogistic.com.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us